In 2023, Sefton Council approved the decision to deliver a modest programme of new council housing within Sefton. The Council transferred all of its housing stock to housing association One Vision Housing in 2006 and so has not directly owned or managed homes since this time.
Sefton took handover of its first new council housing properties in March 2026 providing 18 new apartments for social rent. Sefton’s council housing is managed by Crosby Housing Association.
Crosby Housing Association Ltd
10 Church Road
Waterloo
Liverpool
L22 5NB
Office Hours - 0151 920 7300
Out of Hours Emergency Repairs only - 0800 304 7074
Office Open: Mon-Thurs 9.00am - 5.00pm and Fri 9.00am - 4.00pmOffice Closed: Weekends & Bank Holidays
Social housing in Sefton is advertised through Property Pool Plus.
The Social Housing Regulation Act 2023 requires registered providers to appoint a dedicated Health and Safety Lead for the organisation to ensure the health and safety of tenants of social housing. Although the Council does not yet own or manage homes, the Council is registered as a Registered Provider.
Health and Saftey
Sefton Council’s appointed Health and Safety Lead is Stephen Watson - stephen.watson@sefton.gov.uk. Functions of the role are to:
- Monitor the Council’s compliance with health and safety requirements;
- Assess risks of failure to comply with health and safety requirements;
- Notify the responsible body (Members) of:
- Any risks of failure to comply with health and safety requirements;
- Any material failures to comply with the health and safety requirements;
- Provide advice to the responsible body (Members) as to how the Council should address risks and failures for the purpose of ensuring that the Council complies with health and safety requirements.
Housing Landlord Complaints, Compliments and Comments
As a new landlord, Sefton wants to ensure it works hard with its management agent, Crosby Housing Association to provide a good housing management and maintenance service to tenants.
There may be occasions where services fall below the standard that tenants expect to receive, or where we might not get things right. Where this happens, we would like to hear from our tenants so that we can look into any issues, look to put things right and change our processes where this might be appropriate.
All of our housing landlord complaints are managed by Crosby Housing Association who can be contacted by:
Visiting - Crosby Housing Association Contact Us
Emailing - complaints@crosby-ha.org.uk
Read Sefton’s Housing Landlord Complaints Policy or available by contacting Crosby Housing Association.