Support in Southport
The events in Southport were truly shocking and community will need support in the weeks and months to come. Please find details of support across a range of different topics below.
Victim Support Merseyside
Victim Care Merseyside is the Police and Crime Commissioner’s dedicated service providing free, confidential support for all victims of crime living in Merseyside.
The service consists of a hub of specially trained staff acting as a single point of contact for all victims and survivors offering access to free, confidential advice and support.
Stop Hate UK
Stop Hate UK are a national organisation supporting people who have witnessed or are affected by hate crime. If you are witnessing a crime taking place, you should report it to the police. Young people can use Stop Hate UK’s Call Hate Out service, which offers advice for people under 18.
Bereavement
Child Death Helpline offer support to anyone affected by the death of a child of any age, from pre-birth to adult, under any circumstances, whether recently or long ago. It provides an opportunity to talk in confidence to someone who has also experienced the death of a child. Free Phone 0800 282 986
The Alder Centre provides bereavement care through counselling, group activities and other complimentary therapies for parents and families Located at Alder Hey Children’s Hospital 0151 252 5391
Sefton in Mind
If you have been affected – directly or indirectly - by the tragic events in Southport, you can find a range of support at www.seftoninmind.org.uk.
The Sefton In Mind pages on mental health support provide information on how to access to a wide range of services in Sefton, including Crisis Support, Specialist Services including bereavement, Support for Men, Support for Women and Someone to Speak to.
Use this link to visit Sefton in Mind.
Talking Therapies
Psychological treatments, sometimes called talking therapy are available to help people with common mental health problems such as feeling stressed, feeling low in mood (depressed) or very nervous (anxiety).
Referrals to NHS Talking Therapies is different in each area.
In Sefton, you can contact Mental Health Matters.
You can use the links below to find support if you live in these areas:
If you live outside of these areas, you can visit www.nhs.uk/talk.
SHOUT crisis service
If you feel you may feel as though you don't want to talk to someone you know or in person right now, and that's ok - just text SHOUT on 85258
SHOUT can give you free, confidential, anonymous support, 24/7.
Young People
Kooth
Kooth is an online chat-based mental health support service for young people between the ages of 10 and 25.
They offer free, safe and anonymous support through 1-to-1 chats with mental health professionals and via moderated forums and articles.
Kooth is available 24/7 with the 1 to 1 chat feature operating between the hours of 12noon and 10pm on weekdays and from 6pm to 10pm during weekends.
You can find more about Kooth here.
Alder Hey Crisis Care Service
Alder Hey Crisis Care Service offers 24-hour support to children and young people who are in mental health crisis.
If you or someone you care for in Sefton or Liverpool is under 18 and having a mental health crisis call:
- CAMHS Crisis Care Line: 0151 293 3577
- Freephone CAMHS Crisis Care Line number: 0808 196 35
ChatHealth
ChatHealth is a confidential service that provides health and wellbeing advice via text message.
Young people aged 11-19 years can gain advice on health and wellbeing from a School Nurse via a text messaging service ChatHealth. You can remain anonymous if they wish.
The number for ChatHealth Sefton is 07312 263291.
After a distressing or frightening event: Information for those affected
For the first few weeks after experiencing a distressing, frightening or traumatic event, it is normal to notice a range of reactions and professional psychological treatment is not needed or recommended in this early stage.
These reactions are part of a natural process of making sense of events after something difficult has happened. Not everyone experiences this, but a great many people do.
When more help is needed
When you have been involved in a traumatic situation it is common to feel scared and upset for a period of time afterwards. Everybody reacts in different ways, there is no right way to think and feel. These responses usually settle down after a while, but it can take time and people often have good days and bad days. Most people will notice the impacts of the event gradually normalising over the first month.
If, a month after the event, you are still distressed by the signs and symptoms below then it might be worth thinking about getting some psychological support.
- Feeling upset and fearful
- Finding it difficult to stop thinking about the incident
- Having nightmares
- Feeling more irritable
- Feeling more jumpy
- Struggling to work or look after your home and family
- Starting to have relationship difficulties
- Using drugs or drinking alcohol more than usual
- Acting very differently to before the trauma
- Struggling to enjoy life
- Feeling emotionally
There is a wide range of psychological support available, from basic distress management to more in-depth trauma therapy. These types of psychological support are also offered in a variety of formats including courses, face to face in person or virtually via video platform or online via internet enabled therapy.
If you would like some psychological support your local NHS Talking Therapies Service (Formerly known as Increasing Access to Psychological Therapies) will be able to help and there may be other services in your local area. You can self-refer to some or you could ask your GP to refer you.
You can use this link to find details of your local NHS Talking Therapies Service.
When should I seek more help?
If at any time you are feeling unable to keep yourself safe, please contact crisis services on one of the numbers below:
Urgent care or crisis freephone support
Liverpool and Sefton 0800 145 6570
Halton, Knowsley, St Helens or Warrington
0800 051 1508
NHS 111 (Option 2)
You can use this link to find the NHS leaflet on Coping with stress following
a major incident.
An easy read version of this information is available to view and download.
Family Hubs
Linaker Street Family Hub is open for members of the community to get support.
Whether that be to gather together, have a brew or find support, please come and see our teams. We have mental health and talking therapy teams on site for anyone who may need them.
The Linaker Street Family Wellbeing Centre is at Linaker Street, Southport, PR8 5DQ.
You can contact Linaker Street Family Hub by telephone on 0151 288 6766 or by email.
CVS Support for Southport
Information on the latest VCF sector support and resources for communities affected by the tragic events in Southport can be found here on the Sefton CVS website.
Sefton CVS will be updating the information as the VCF sector responds to provide help and support to all those affected at this difficult time.
Letters
Letters signed by headteachers from the Southport Learning Partnership, the Leader of Sefton Council and the Council’s Assistant Director for Education are being sent to parents and carers of pupils attending schools in Southport ahead of next week’s start to the new academic year.
You can use this link to read a copy of the letter.
ChatHealth
ChatHealth is a confidential service that provides health and wellbeing advice via text message.
Young people aged 11-19 years can gain advice on health and wellbeing from a School Nurse via a text messaging service ChatHealth. You can remain anonymous if you wish.
The number for ChatHealth Sefton is 07312 263291.
Kooth
Kooth is an online chat-based mental health support service for young people between the ages of 10 and 25.
They offer free, safe and anonymous support through 1-to-1 chats with mental health professionals and via moderated forums and articles.
Kooth is available 24/7 with the 1 to 1 chat feature operating between the hours of 12noon and 10pm on weekdays and from 6pm to 10pm during weekends.
You can find more about Kooth here.
Alder Hey Crisis Care Service
Alder Hey Crisis Care Service offers 24-hour support to children and young people who are in mental health crisis.
If you or someone you care for in Sefton or Liverpool is under 18 and having a mental health crisis call:
- CAMHS Crisis Care Line: 0151 293 3577
- Freephone CAMHS Crisis Care Line number: 0808 196 35
Leaflets on trauma after an incident
Below are links to leaflets that can help parents and children affected.
Letters signed by headteachers from the Southport Learning Partnership, the Leader of Sefton Council and the Council’s Assistant Director for Education are being sent to parents and carers of pupils attending schools in Southport ahead of next week’s start to the new academic year.
You can use this link to read a copy of the letter.
Family Hubs
Linaker Family Hub is offering specialist support with its mental health and talking
therapy teams who will be on site.
Linaker Family Hub, 103 Linaker Street, Southport, PR8 5DQ
Our Family Hub network across Sefton provides a range of different services and are
open for people to find advice and support across a range of issues.
Educational Psychology Service
Sefton’s Educational Psychology Service is available to support schools and settings
directly affected. Contact Ez Mills, Principal Educational Psychologist
ez.mills@sefton.gov.uk
The team have provided guidance on how to navigate difficult conversations with
children around fear, trauma and anxiety and have also provided a script to help you
have these conversations.
Psychological and Mental Health Support
Sefton In Mind
If you have been affected – directly or indirectly - by the tragic events in Southport, you can find a range of support at www.seftoninmind.org.uk
The Sefton In Mind pages on mental health support provide information on how to
access to a wide range of services in Sefton, including Crisis Support, Specialist Services including bereavement, Support for Men, Support for Women and Someone to Speak to.
Kooth
Kooth is an online chat-based mental health support service for young people between the ages of 10 and 25.
They offer free, safe and anonymous support through 1-to-1 chats with mental health professionals and via moderated forums and articles.
Kooth is available 24/7 with the 1 to 1 chat feature operating between the hours of 12noon and 10pm on weekdays and from 6pm to 10pm during weekends.
You can find more about Kooth here.
Bereavement
The Child Death Helpline run jointly by Alder Hey Children’s NHS Foundation Trust and
Great Ormand Street Hospital.
For anyone effected by the death of a child of any age 0808 800 6019
The Alder Centre which provides bereavement care for parents and families at Alder
Hey 0151 252 5391
Winston’s Wish: The Charity for Bereaved Children
08452 030 405 or www.winstonswish.org.uk
Sefton CVS Support
Sefton CVS have put together a list of support agencies in Southport as well as details of the Southport Stronger Together fundraiser.
Support for Education Professionals
Education Support Partnership (a UK charity dedicated to improving the health and
wellbeing of teachers and the entire education workforce)
www.educationsupportpartnership.org.uk or 08000 562 561
Community Reassurance
We understand people may be concerned about attending community events and
groups for children. We want to offer reassurance to the community and give you the
resources and confidence to ensure these activities can go ahead in a safe manner.
We believe that it is safe for holiday activities, children’s groups, etc to run as planned
over the summer break. We want children to feel like they can have a fabulous, exciting time this summer and for them to make memories that they will treasure.
We have seen significant amounts of misinformation online and we must reiterate that
this type of tragic incident is extremely rare and our community have pulled together
with love and care. However, we understand that families and children may have
anxieties and worries for some time to come. This has been a traumatic incident in our
town and we know everyone will process that trauma in a different way and at different
times.
We would advise all groups to review their risk assessments and where possible ensure
everyone is signed in and out of site and do everything they can to reduce risk.
If children or families are worried about attending events, we have provided resources
from our Educational Psychology team around explaining and dealing with trauma or
frightening situations with children.
| Children's guide to managing trauma |  (pdf 5.36MB) |
| Guidance from educational psychology team | (pdf 184KB) |
| How to talk to children about Southport Incident | (pdf 285KB) |
| Sefton support for schools and settings | (pdf 211KB) |
| Supporting children after a frightening event | (pdf 225KB) |
| Southport Learning Partnership and Sefton Council Letter to parents | (pdf 623KB) |
Sefton Council has established a Business Recovery Fund to provide financial assistance to businesses and organisations located in the Hart Street and St Lukes Road areas of Southport. This is seen as an immediate priority as the Council and its partners review wider impacts on the town’s economy.
InvestSefton, the Council’s business growth and investment service, is delivering the fund and the team has already reached out to support businesses following the incident. This will continue including supporting all applicants throughout the process.
The fund will be delivered in two phases:
- Businesses and tenants located in Norwood Business Centre/Hart Space in Hart Street Southport.
- Businesses located in Hart Street, St Lukes and/or any business located very close to these roads who have been affected. Consideration will also be given to self-employed living in the area who may also have had their business affected.
InvestSefton is already talking to landlords/owners and tenants of Norwood Business Centre/Hart Space and is looking to go live contacting businesses in Hart Street, St Lukes Road week beginning 30th September. The team have emailed over 15 businesses in the Phase 2 area and will also leaflet drop on the 2nd / 3rd October to any businesses who are not on the existing mailing list.
The fund will support businesses with loss of sales they have incurred and unanticipated expenditure they have had to incur. Evidence to support these losses and expenditure will be required.
Important - The fund is not for damages to premises caused by the riot. For property damage both affected residents and businesses can make a claim at:
www.merseysidepcc.info/RiotCompensationScheme (If applicants hold insurance for property that is damaged or stolen in a riot, they must claim via their insurance company first).
If you are interested in applying - please contact InvestSefton on 0151 934-3452 (Option 2) or email InvestSefton@sefton.gov.uk
InvestSefton will issue each potential applicant with a claim form and guidance notes, this information should only be accessed via InvestSefton. All expressions of interest in the fund will be recorded by InvestSefton.
InvestSefton will provide support to all eligible applicants to guide them through the process and answer any queries you may have that are not included within the guidance notes.
Please note if phone lines are busy - applicants should leave a message with their name, email address and contact details and a team member will respond as quickly as possible,
Thank You – Sefton Council
Merseyside Police have confirmed that following recent incidents of disorder in Southport and Liverpool, its Community Engagement and Local Policing and Investigation Teams are working closely alongside community leaders; local authority partners; businesses; and residents in the communities affected.
This is to ensure that comprehensive policing plans are in place to respond to information; correct misinformation; and introduce appropriate measures to support those people who are targeted.
How to report hate crime
Hate crimes can be reported directly to the police or via charities and organisations that provide specialist support services for victims of hate crime.
You can use this link to report a hate crime and find out more.
Always call 999 if a crime is in progress.
Dedicated coordinators
Merseyside Police has dedicated Hate Crime Coordinators who lead teams of specially trained officers. The teams monitor, assess, and investigate hate crimes across Merseyside, ensuring that victims are supported throughout the process, and do all in their power to ensure that offenders are put before the courts.