Approaching 7,000 households and businesses in Sefton have now signed up to the new My Account service.

My Account makes managing your Council Tax or Business Rates easier.

You can use My Account to view and manage you Council Tax  or Business Rates account via a safe and secure online portal. You can access it using a smartphone, laptop or desktop computer.

Residents and businesses

Once you've signed up to My Account, you can use the service to view up-to-date account information. You can also check your balance and apply for any Discounts or Exemptions for which they may be eligible.

My Account users can also sign up to paperless billing and Direct Debits. You can also make changes to your account without needing to speak to a Customer Services Advisor in the Contact Centre or visiting a One Stop Shop.

Register for domestic and business accounts

You can use this link to register for a My Account for your Council Tax.

Just follow the simple instructions. This includes entering the details shown on your latest Council Tax or Business Rate bill.

Sefton’s businesses can also use My Account to check their Business Rate account and can sign up here. 

As easy as it can be

Cllr Paulette Lappin, Sefton Cabinet Member for Regulatory, Compliance and Corporate Services said: “Although it is essential for so many services the Council provides, none of us enjoy paying our Council Tax bill, but at least My Account makes the process as easy as it can be.

“Plus, people and businesses talking advantage of the simpler My Account services online mean our Contact Centre or One Stop Shops can focus on those people who really need their assistance, which in turn helps to keep the Council’s costs down.”

Help to get online

Because Sefton Council understands some people do not have easy access to the Internet and smart phones to find information online, it provides free computer, Internet and Wi-Fi access at local Sefton libraries. And anyone struggling to get online can contact the Council’s Contact Centre on 0345 140 0845.