The categories of this information that we collect, process, hold and share include:
- personal information (such as name, address, date of birth)
- characteristics (such as gender)
- video footage, photograhs, and audio recordings
Why we collect and use this information
The personal information we collect will relate to:
- Complainants
- Customers
- Enquirers
- Licence and permit holders
- Offenders and suspected offenders
- Traders and others subject to Inspection
We use this information to:
- Issue fixed penalty notices and other legal notices for the enforcement of environmental contraventions
- enable us to carry out our regulatory duties
The lawful basis on which we use this information
We collect and use this information under:
Our Public task: The processing is necessary to perform a task in the public interest or for our official functions, and the task or function has a clear basis in law.
Relevant legislation includes the following:
- Environmental Protection Act 1990
- Anti-Social Behaviour Act 2003
- The Anti- Social Behaviour, Crime & Policing Act 2014
- Unauthorised Deposit of Waste (fixed penalties) regulations 2016
- Litter from Vehicles Outside London ( Keepers: Civil Penalties) Regulations 2018
Storing this information
We hold personal data for a specified period:
| Date description | Retention period |
| Details of complaints received and subsequent investigations | Destroy 6 years from closure |
| Details of notices (including fixed penalty notices) issued & their status | Destroy 6 years from closure |
| Body Camera footage |
FPN paid – destroy after 60 days from issue FPN prosecution – 6 months after conviction unless an appeal lodged. |
| Details of prosecutions including witness statements etc |
Destroy 6 years from closure |
| Details of service requests received and subsequent investigations relating to environmental offences |
Destroy 6 years from closure |
Who we share this information with
We do not share your personal data unless the law and our policies allow us to do so e.g. to prevent fraud
The data you provide may be disclosed to other enforcement agencies for enforcing environmental contraventions or to agents of the Council during the course of debt collection. It may also be disclosed to other departments within the Council or external parties for related enforcement purposes or as required by law.
Requesting access to your personal data
Under data protection legislation, you have the right to request access to information that we hold. To make a request for your personal information please contact
Data Protection Officer
0345 140 0845
You also have the right to:
- object to processing of personal data that is likely to cause, or is causing, damage or distress
- prevent processing for the purpose of direct marketing
- object to decisions being taken by automated means
- in certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed; and
- lodge a complaint with the supervisory authority (the Information Commissioner’s Office)
If you have a concern about the way we are collecting or using your personal data, we request that you raise your concern with us in the first instance. Alternatively, you can contact the Information Commissioner’s Office at https://ico.org.uk/concerns/
Further information
If you would like further information about this privacy notice, please contact:
Data Protection Officer
0345 140 0845