Online 'My Account' Service
‘My Account’ for Business Rates enables Sefton residents to view and manage their Business Rates account via a safe and secure online portal using a smartphone, laptop or desktop computer.
To register for ‘My Account’, you will need to enter the details as shown on your latest Business Rates bill or recovery notice. Once registered, you simply need to sign in to your account in future.
You can use ‘My Account’ to:
- Sign up to paperless billing and access your bills 24 hours a day, 7 days a week. All bills will be stored on the online account, eliminating the requirement to keep paper copies
- View your up-to-date account information and check your balance
- Sign up for Direct debit and update your payment details instantly
- Apply for Small Business Rates Relief
- Make changes to your account, including updating your contact details, without needing to speak to anyone
Most changes reported via ‘My Account’ for Business Rates will be updated automatically, resulting in speedier response times.
If you do not wish to register for ‘My Account’, you can still:
- Tell us you have moved business premises
- Upload evidence which will go directly on to your account
- Find a Rateable Value of a business property
- Sign up for Direct Debit and update your payment details instantly
If you need any help in registering for ‘My Account’ or setting up paperless billing, please see below help videos
My account for Business Rates enables Sefton businesses to view and manage their Business Rates account via a safe and secure online portal using a smartphone, laptop or desktop computer.
By registering for paperless billing, you will have access to your bills 24 hours a day, 7 days a week. All bills will be stored securely on the online account, eliminating the requirement to keep paper copies. This helps to reduce postage costs and it is also better for the environment.
Yes, you will be able to report changes in occupiers to any properties that you rent out to help ensure that the registered details at your property stay accurate.
Yes. When you access your My account, under the heading Other account details, select Show all and you will be able to view all of the accounts you are liable for.
Check your spam or junk folder within your email account and add donotreply@citizenaccess.sefton.gov.uk to your contacts or safe senders list.
If you have added this email to your contacts or safe senders list and have still not received your verification email, you may need to consider the following steps:-
- Check the spelling of your email address.
- If you are using a mobile app to access your email, try using an internet browser or other device, as some apps may have different security settings.
The registration link is only available for 24 hours. After this time, you will need to register again.
Yes! When you access your My account, under the heading Other account details, select Show all and you will be able to view all of the accounts you are liable for.