Contact us
You can contact the Business Rates team by telephone, email or by visiting us at a One Stop Shop. However, some services can be accessed online without the need to speak to anyone. Please click on the relevant link below:-
- Access 'My Account'
- Pay your Business Rates online
- Apply for a refund
- Apply for Small Business Rate Relief
- Pay by 12 monthly instalments
- Make a summons arrangement
If you still wish to contact the Business Rates Team you can do so by:-
- Sending an email to rates@sefton.gov.uk
Please quote your Business Rates account number in the subject field
- Telephoning the Business Rates team on 0151 934 4360,
Phone lines are open Monday, Tuesday, Thursday, Friday, 9am to 4pm
- Visiting a One Stop Shop
Bootle One Stop Shop is located on 324 Stanley Road, Bootle, L20 3ET and is open Monday to Friday, 9am to 5pm
Southport One Stop Shop is located within The Atkinson, Lord Street, Southport, PR8 1DB and is an appointment only service Monday to Friday, 10am to 5pm. To make an appointment please telephone 0345 140 0845.
Southport Business Improvement District (BID)
For information about BID please visit the website.
Sefton Council Useful Links
If you need to contact another Sefton Council department, you may find the following links to webpages useful:
- Invest Sefton - Business Support
- Commercial Property
- Commercial Waste
- Licensing & Registration
- Planning & Building Control
- Food Hygiene Advice for businesses
External Organisations
If you need to contact an external organisation, please click on the relevant link below:-
- Valuation Office Agency
- Citizens Advice Bureau
- Citizens Advice Sefton
- National Debtline
- StepChange Debt Charity
- Sefton Credit Union Limited
- The Royal Institution of Chartered Surveyors (RICS)
- Institute of Revenues, Rating and Valuation (IRRV)
- Charity Commission
- Community Amateur Sports Clubs (CASC), guidance notes